Privacy Policy

SMS Communications & Privacy

SMS Disclosure

We are committed to protecting your privacy and personal information. Your mobile number and personal data will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations.

We implement strict security protocols to safeguard your information and prevent unauthorized access or sharing. Access to your data is limited to authorized personnel only, and we regularly review our security measures to ensure your information remains protected.

You have the right to opt out of receiving SMS communications from us at any time. To stop receiving SMS messages, please follow the instructions provided in each message or contact our support team directly.

SMS Terms of Service

By providing your mobile number to Sound Injury & Electrodiagnostics, you consent to receive customer care messages from us. Message frequency may vary. On average, you may receive 1-2 messages per month.

Important Information:

• Message and data rates may apply.
• To stop receiving messages, text STOP at any time.
• For assistance, text HELP.

General Privacy Information

Information We Collect

Sound Injury & Electrodiagnostics collects personal information necessary to provide quality medical care and communicate with patients, including:

• Contact information (name, address, phone number, email)
• Medical history and health information
• Insurance and billing information
• Appointment scheduling information

How We Use Your Information

We use your information to:

• Provide medical care and treatment
• Communicate about appointments and care
• Process billing and insurance claims
• Comply with legal and regulatory requirements

HIPAA Compliance

Sound Injury & Electrodiagnostics is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled with the utmost care and confidentiality in accordance with federal and state privacy laws.

Data Security

We implement administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, use, or disclosure.

Your Rights

You have the right to:

• Access your medical records
• Request corrections to your information
• Request restrictions on how your information is used
• Receive an accounting of disclosures
• Opt out of SMS communications

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Sound Injury & Electrodiagnostics
4300 198th St SW, Suite 300
Lynnwood, WA 98036
Phone: (425) 678-2044
Email: care@soundinjury.com

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.